Termini e condizioni
Ultimo aggiornamento: March 2026 · Data di efficacia: March 2026
Questo documento è attualmente in revisione legale e sarà aggiornato a breve. This document is being finalised and will be published shortly.
Condizioni di noleggio per paese
Le condizioni di noleggio sono stabilite dal fornitore locale e variano da paese a paese. Sono le condizioni che si applicano al tuo noleggio: prima del pagamento ti verranno mostrate e chieste in accettazione quelle del paese di ritiro.
Bahrain
Version 1.0 · in force from 2026-08-28 · prices in BHD
Insurance & waivers
- Compulsory insuranceIncluded in the rate
- Third-party liabilityCovered
- In case of an accident
A police report must be provided by the customer for any accident, damage or claim.
Mileage
- Mileage allowance200 km per day
200 km per day included. The charge for further kilometres is not stated on the sheet.
Driver requirements
- Driver age21 to 60
- Young driver feeBHD 10 per day (max 50)
Applies to drivers aged 21 to 24.
- Additional driverBHD 5 per day
BD 8 per day if the additional driver is a young driver.
- Driving licence
A valid driving licence held for at least one year, plus a passport or photo ID.
- Licence held for1 year(s)
Optional equipment & extras
- Baby seatBHD 5 per day
- Child seatNot available
- Booster seatNot available
- GPSBHD 0 per rental
Free of charge.
Fuel
- Fuel policyFull to full
Return the car with a full tank.
Deposit & payment
- DepositRequired
- Accepted cardsVisa, Mastercard, AMEX
- Card validity6 months beyond the rental
- Release
Cash or card. The card must stay valid for six months after the rental.
Where you may drive
- Cross-border drivingBHD 25 per week
To Saudi Arabia only, on request.
- Off-road useNot permitted
Not permitted.
- FerryNot permitted
Not available.
- One-way, within the countryNot permitted
- One-way, internationalNot permitted
Grace period
- Grace period on return180 minutes
Three hours' grace on return, for rentals of 24 hours or more.
Penalties & fines
- Extra cleaning.
The sheet reads "20 BB" — presumably BD 20. To be confirmed.
Cancellation & early return
- Free cancellation
No cancellation policy is stated on the supplier sheet.
Mandatory surcharges
- Airport surchargeNot applicable
- Environmental chargeNot applicable
Other conditions
- Young driver fee: the sheet prices it for ages 19 to 24, but the minimum rental age is 21. The fee is shown for 21 to 24; confirm with the supplier whether 19- and 20-year-olds may rent.
- Refuelling fee quoted as "20 EUR" and extra cleaning as "20 BB" on a Bahraini dinar sheet — both amounts to be confirmed.
Kuwait
Version 1.0 · in force from 2026-08-28 · prices in USD
Insurance & waivers
- Compulsory insuranceIncluded in the rate
- Third-party liabilityCovered
$600,000
- In case of an accident
A police report must be provided by the customer for any accident, damage or claim.
Driver requirements
- Driver age21 to 75
- Young driver feeNot applicable
- Additional driverAllowed
Up to USD 30.
- Driving licence
GCC driving licences are accepted without extra fees. International driving licences are accepted. A passport or photo ID is required.
Deposit & payment
- DepositRequired
- Accepted cardsVisa, Mastercard
- Card validity90 days beyond the rental
- Release
No cash deposit. Visa or Mastercard; prepaid cards are accepted. The card must stay valid for 90 days after the rental.
Fuel
- Fuel policySame to same
Return the car with the same fuel level as at pick-up.
- Refuelling charge$15 one-off
Optional equipment & extras
- Baby seatNot available
- Child seatNot available
- Booster seatNot available
- GPS$0 per rental
Already fitted to every vehicle.
Where you may drive
- Cross-border drivingNot permitted
Not permitted.
- Off-road useNot permitted
Not permitted.
- FerryNot permitted
Not available.
- One-way, within the countryNot permitted
- One-way, internationalNot permitted
Opening hours
- Opening hours24 hours
Grace period
- Grace period on return120 minutes
Two hours' grace at both pick-up and return.
Cancellation & early return
- Free cancellation
No cancellation policy is stated on the supplier sheet.
Mandatory surcharges
- Airport surchargeNot applicable
- Environmental chargeNot applicable
Mileage
- Mileage allowanceUnlimited
Other conditions
- The car must be returned to the station it was collected from.
- The sheet lists winter tyres as mandatory. Kuwait has no winter-tyre season; this is almost certainly carried over from a European template and is not applied. Confirm with the supplier.
Morocco
Version 1.0 · in force from 2026-08-28 · prices in EUR
Insurance & waivers
- Compulsory insuranceIncluded in the rate
- Damage excess€1,400 one-off
Maximum charge to the customer under Standard CDW.
- Third-party liabilityNot covered
- Standard CDW (Collision Damage Waiver)
Limits your financial responsibility in case of damage to the vehicle. Maximum charge for the customer: €1,400 (excess).
- Standard TP (Theft Protection)
Protection against theft or attempted theft. Maximum charge for the customer: €2,000 (excess).
- EightCar insurance (J, E, C, M, P)
Roadside assistance included. Accident report support (official insurance report).
- In case of an accident
A police report must be provided by the customer for any accident, damage or claim.
Driver requirements
- Driver age25 to 65
- Young driver feeNot applicable
- Additional driver€30
The sheet does not say whether this is per day or per rental.
- Driving licence
A valid driving licence held for at least two years, plus a passport or photo ID and a credit card in the driver's own name.
- Licence held for2 year(s)
Penalties & fines
- Special cleaning.
€30 to €60, depending on the cleaning needed.
- Vehicle returned very dirty.€180 one-off
- Smoking in the vehicle.€180 one-off
- Lost or damaged child seat.€250 one-off
- Lost or damaged GPS.€150 one-off
- Lost or damaged vehicle documents.€500 one-off
- Lost or damaged keys.€500 one-off
Where you may drive
- Cross-border drivingNot permitted
Not stated in the supplier sheet — confirm with the supplier.
- Off-road useNot permitted
Not stated in the supplier sheet — confirm with the supplier.
- FerryNot permitted
Not stated in the supplier sheet — confirm with the supplier.
- One-way, within the countryPermitted
- One-way, internationalNot permitted
Cancellation & early return
- Free cancellation
No right of withdrawal (dated service).
Mandatory surcharges
- Airport surchargeNot applicable
- Environmental chargeNot applicable
Mileage
- Mileage allowanceUnlimited
Optional equipment & extras
- Child seat€5 per day (max 50)
- GPS€5 per day (max 50)
Fuel
- Fuel policySame to same
Return the car with the same fuel level as at pick-up.
- Refuelling charge€30 one-off
Deposit & payment
- DepositRequired
- Release
Credit card only, presented physically, in the driver's own name. The sheet states €1,400 — see the notes below.
Opening hours
- Opening hours08:00–22:00
- Out-of-hours fee€61 one-off
Grace period
- Grace period on return
59 minutes at pick-up. Beyond that, purchase of insurance becomes mandatory.
Other conditions
- Non-fault damage: customer pays immobilisation days.
- Fault damage: customer pays damages plus immobilisation days.
- Vehicle inspection allowed by the customer at pick-up and return.
- Vehicle model not guaranteed (similar category guaranteed).
- In case of accident: immediate notification and an accident report are mandatory.
- Deposit: the sheet states €1,400, the same figure the insurance section gives as the CDW excess. Confirm with the supplier whether these are one amount or two.
- Young driver fee: the sheet lists €61 for drivers under 25 alongside a minimum age of 25. Senior fee: €61 over 65 alongside a maximum age of 65. Both bands are unreachable as written — confirm with the supplier.
Qatar
Version 2025.1 · in force from 2025-01-01 · prices in USD
Insurance & waivers
- Compulsory insuranceCharged separately
- Third-party liabilityCovered
- CDW / LDW and SCDW / LDW (compulsory)On request
As per the insurance matrix.
- SuperCDW PLUS, including theft protectionOn request
Zero deductible, glass included. As per the insurance matrix.
- SuperCDW, glass included$25 per day
Zero deductible. As per the insurance matrix.
- In case of an accident
A police report must be provided by the customer for any accident, damage or claim.
Mandatory surcharges
- Airport surchargeNone
Airport parking is free.
- Environmental chargeNot applicable
Mileage
- Mileage allowanceUnlimited
Unlimited mileage across the whole fleet.
Driver requirements
- Driver age21 to 80
- Young driver feeNot applicable
- Additional driver$5 per day (max 4)
The sheet gives USD 5.00 and a maximum of USD 4.00 per day for the same line. Confirm with the supplier.
- Driving licence
All drivers must hold a valid, originally issued licence. Any language is accepted. A passport or photo ID is required for identification. The rental period must fall within the validity of your entry permit in Qatar.
Optional equipment & extras
- Baby seat$10 per day
Under 9 kg.
- Child seat$10 per day
9 to 36 kg.
- Booster seat$10 per day
Over 36 kg.
- GPS$10 per day
Free with special and luxury cars. Charged on economy and commercial cars.
- Additional driver$5 per day (max 4)
- Roadside assistanceOn request
USD 41 inside Doha, USD 69 outside Doha. Free of charge when insurance coverage is purchased.
- Snow chainsNot available
Not applicable.
- Winter tyresNot available
Not applicable.
Fuel
- Fuel policySame to same
Same-to-same tank policy. Charged per litre, depending on the tank of the car.
- Per litre$1
Deposit & payment
- DepositRequired
Luxury: 825 USD · Economy: 415 USD · Special: 2060 USD
- Accepted cardsVisa, Mastercard, Diners, AMEX
- AMEX surcharge5%
- Card validity60 days beyond the rental
- Release
Deposit refunds take from 10 days. Pre-authorisation release takes up to 21 days.
Where you may drive
- Cross-border drivingNot permitted
Not permitted.
- Off-road useNot permitted
Not permitted.
- FerryNot permitted
Not permitted.
- One-way, within the country$20 one-off
Airport to downtown, or the reverse.
- One-way, internationalNot permitted
Opening hours
- Out-of-hours fee$20 one-off
At least 2 hours' notice required.
Grace period
- Grace period on return120 minutes
Two hours grace from the expected return time, free of charge. Beyond that, a full day is charged at the rental agreement rate.
Penalties & fines
- Charge for removing smoke odour from the car.$140 one-off
- USD 140 covers full cleaning, seat wash and exterior polish, or any visible stain on the seats or interior. Single areas: driver seat USD 30, front passenger seat USD 30, rear seat USD 40.$140 one-off
- Service fee only. The violation itself is not included. You may instead pay the fine directly on the MOI website.$20 one-off
- Charged when the car is not returned for a due service after repeated reminders. Exceptions beyond 1,500 km are considered only on valid grounds, such as a rental of 6 months or more, or a long-standing customer in good standing. Not applicable to luxury cars.$415 one-off
- Penalty for returning the car before the expected date.
50 percent of the remaining rental and insurance balance.
- Return later than the agreed time, past the grace period.
A full day at the rental agreement rate, beyond the two-hour grace period.
Cancellation & early return
- Free cancellationUp to 24 hours before pick-up
Luxury cars: free of charge until 2 days before pick-up. Later than that, one day rent at sticker price. Economy cars: free of charge until 24 hours before pick-up. Later than that, one day rent at sticker price.
- Late cancellation
One day rent at sticker price.
- No-show
One day rent at sticker price.
- Early return
50 percent of the remaining rental and insurance balance.
Saudi Arabia
Version 1.0 · in force from 2026-08-28 · prices in SAR
Insurance & waivers
- Compulsory insuranceIncluded in the rate
- Damage excessSAR 4,000 one-off
Payable if the driver is at fault.
- Third-party liabilityCovered
- CDW (Collision Damage Waiver)
Excludes tyres and glass. SAR 4,000 excess if at fault.
- SCDW (Super Collision Damage Waiver)
Covers everything, with no excess.
- In case of an accident
A police report must be provided by the customer for any accident, damage or claim.
Mileage
- Mileage allowance225 km per day
225 km per day included. Unlimited mileage is available at a charge not stated on the sheet.
Driver requirements
- Driver age21 to 90
- Young driver feeNot applicable
- Additional driverSAR 25
The sheet does not say whether this is per day or per rental.
- Driving licence
A valid driving licence held for at least one year, plus a passport or photo ID. Two separate identity documents are required for the deposit, and more may be asked of international customers.
- Licence held for1 year(s)
Deposit & payment
- DepositRequired
- Accepted cardsVisa, Mastercard, AMEX
- Card validity3 months beyond the rental
- Release
Cash, debit or credit card, presented physically. The card must stay valid for three months after the rental. Two identity documents are required.
Fuel
- Fuel policySame to same
Return the car with the same fuel level as at pick-up.
Optional equipment & extras
- Baby seatNot available
- Child seatNot available
- Booster seatNot available
- GPSNot available
Where you may drive
- Cross-border drivingNot permitted
Not stated in the supplier sheet — confirm with the supplier.
- Off-road useNot permitted
Not stated in the supplier sheet — confirm with the supplier.
- FerryNot permitted
Not stated in the supplier sheet — confirm with the supplier.
- One-way, within the countryPermitted
- One-way, internationalNot permitted
Grace period
- Grace period on return
A grace period applies; its length is not stated on the sheet.
Cancellation & early return
- Free cancellation
No cancellation policy is stated on the supplier sheet.
Mandatory surcharges
- Airport surchargeNot applicable
- Environmental chargeNot applicable
Other conditions
- Mileage: the sheet marks it "Unlimited" and, in the same row, says 225 km per day are included and unlimited is chargeable. The allowance is shown here; confirm with the supplier.
- Currency: left blank on the sheet. All amounts are in SAR, which is also the charge currency configured for the Saudi stations.
- Insurance is priced per vehicle in a separate sheet of some 380,000 rows, which is not reproduced here.